Nielsen is a global research company providing the market standard in audience and consumer measurement. We have been a trusted leader in media measurement for over 90 years, and we currently study consumers in more than 100 countries.
A panel is a group of people that we’ve chosen to represent a larger group of people. Since it’s not feasible to include everyone in a specific geographic area, like a country or city, we use sophisticated sampling and statistics to ensure that the sample we use is representative of the larger population. How do we do this? Nielsen data scientists create smaller groups that mimic the demographics and behavior of the larger overall populations. In that way, we can accurately understand the behavior of a larger population without actually engaging with each and every person in that larger group.
The ConfluenceTV Panel is your opportunity to be a part of the research we do here at Nielsen. This panel helps understand how consumers use their TV. By simply installing our app on your TV, you are helping us to understand the TV viewing world.
At Nielsen, we're all about understanding trends on TV - the content that you view, types of applications installed on TV, as well as the websites you visit on your TV. Your everyday activities as a panelist will help us understand how people use their TV. It doesn't matter if you watch TV a lot or a little or even how you use it, the information on your usage is important to us and is a valuable contribution to our research.
As a bonus, you will be rewarded for your participation. By becoming an active member of the Confluence TV Panel, you will earn daily points (according to the eligibility criteria) which can be redeemed for a variety of vouchers and gift cards through our website.
As a part of the recruitment questionnaire, we collect basic information on the household details like the age, gender, education levels, ownership of durables and white goods etc..These help us to categorize households into broader groups, which allows for better data aggregation and analysis.
The Confluence TV app monitors and collects data on your TV viewing habits, including the specific apps and websites you use on your TV and the duration of your TV usage. Additionally the app also records your TV system information such as the brand and the model.
The information about your devices will be combined with others but your private information will never be shared. For e.g., we may report that 30% of our panel viewed a specific program title but no one will ever know if you individually watched that program on your TV.
We do NOT collect user IDs or passwords. For more information on the type of data being collected and privacy practices, please read our Privacy Policy
Our app collects:
Your information is protected and its usage is described in our Privacy Policy.
Your personal information will never be used to directly market or sell products to you. We will use your personal information so that we can issue rewards and manage the panel e.g. respond to any questions you have and offer you additional research opportunities. We use the information we collect to create a variety of research insights for our clients. We use tools and methods (such as aggregation) to make sure there is no reasonable possibility of identifying an individual participant in the reports that we create for our clients. In accordance with market research guidelines, we may also provide individual level information to other companies. If we do, they are bound to keep the information confidential and use it only for research or statistical purposes.
We may disclose your personal information to carefully selected third parties who e.g. provide services such as data analysis, or can (and have the right permission to) enhance the personal data we hold.
These companies are contractually required to keep that information confidential and are not permitted to use this information for any other purpose except to carry out the services that they are performing for us.
We combine the information that comes from our panelists with data and research tools from other sources. We use this information to research and to prepare reports and analyses concerning TV viewing audience demographics, behavior and use.
There is no fee to join this panel. Please note that you will never need to provide credit card information or purchase anything in order to participate.
To thank you for being an active member of the ConfluenceTV Panel, we offer you a points-based reward system. You will accumulate points which can be redeemed for gift vouchers and payments via UPI
By joining this panel you have the chance to be rewarded for:
In order to be eligible, you must meet all of the following requirements:
After completing the registration survey, household details and device addition, you will need to download the ConfluenceTV app on your Android TV. You will use your registered phone number to log into the Confluence Panel.
When you become an active panelist by sending information back to Nielsen, you are eligible and start earning rewards points.
You can check your reward points in the 'Rewards' section of your account in the 'My Points' page
You can stay on the ConfluenceTV Panel for as long as you like and the longer you stay, the more rewards you will earn. You can also opt out whenever you want. If you choose to opt out, we will stop measuring the activity on your TV device and stop collecting data. Once you've opted out, you will no longer be eligible to receive incentives.
ConfluenceTV Panel is an ongoing project. Your participation in our TV research is at your discretion. Should you ever decide to stop participating, you may do so at any time by contacting us or simply opting out.
In order to opt out of the panel, you will have to simply uninstall the ConfluenceTV App from your Smart TV.
If you are having trouble logging in you should click the 'Can't Login?' link on the Log-In page from here, you can follow the instructions to reset your password. If you still have trouble, please contact our help desk and ask for assistance
The ConfluenceTV app is optimised to work on any Android based Smart TV. This includes most of the Android based Smart TV models from Xiaomi, Sony, Acer, Vu, Toshiba, TCL etc.. The app is also compatible with any Smart TVs that are connected via set top boxes with Android OS like Airtel Xstream, Tata Play binge+, DishTV etc.
The app is currently NOT supported on Samsung [Tizen] and on LG [WebOS]. It is also NOT supported on JioBox, Exitel, Hathway etc.
If the TV is LG but is on Airtel Xtream or Tata Play Binge+ it should work.
The ConfluenceTV App works by collecting usage information and sending encrypted logs over your internet connection. The size of these log files varies, but for a typical user, the logs will result in a transfer of approximately 1.5 MB per day. Please check your wireless plan if you are unsure.
To update your profile, please go to our website by clicking on 'Contact Us' and our team will help you on your request.
Yes, You can install on multiple devices(up to 5) in the household.
Visit the Confluence Panel (Website) and login from the right panel form on the website. Once you have logged in using your User ID and Password, you will be able to manage your profile and device information.
Once installed, the app runs silently on your TV without impacting the performance or your viewing experience. However, if you believe that there is some interference please contact our help desk and ask for assistance.
Once installed, the app runs silently on your TV without impacting the performance or your viewing experience.
You can check on your device within the ConfluenceTV App making sure that you are 'Connected'.
Login into the Streaming panel website https://thestreamingpanel.com/ and Go to device and Click on Add Device and follow the Process
Please go to Android Settings -> Device Preferences -> Accessibility-> Enable for ConfluenceTV app
or
Settings -> System -> Accessibility-> Enable for ConfluenceTV appPlease go to Android Settings -> Apps -> Special app access -> Notification access -> Enable for Confluence app.
Please go to Android Settings -> Apps -> Special app access -> Usage access -> Enable for Confluence app.
You can get in touch by clicking the 'Contact Us' link at the bottom of our website or sending an email directly to supportstreamingpanel@nielsen.com